Adopt a Customer-oriented Approach
To provide better services for our customers, we offer the total solution that analyze scustomer's future business direction and growth strategy of customers to find potential business and advatanges. Account managers provide integrated service to fully understand customers' operations and win related information projects while improving customer satisfaction by establishing a customer-oriented customer relationship management system (CRM) and implementing customer-oriented business processes. Through the CRM system, we can also remotely control the operations of automated equipment to provide subsequent maintenance services, such as repair.
Strengthen and Implement Quality Awareness
Through the re-evaluation and certification of the Quality Management System ISO 9001:2008 and CMMI (Capability Maturity Model Integration) LEVEL 3, we enhance our employees' work attitude and awareness of quality, comprehensively and continuously improve the quality of products, services and internal procedures, so that customers can trust and feel satisfied with the products or services we provide.
Enhance the Accuracy of Delivery
For projects we undertake, we provide prompt and accurate delivery through the project management mechanism and flexible staffing to avoid disputes.
Strengthen Risk Management
The internal audit department strengthens the audit operations. The head of a department also implements the self-inspection and evaluation system and takes internal control measures to ensure the performance of projects.
Talent Sustainability
Dedicated to creating a diverse, equitable, and inclusive work environment, providing employees with a healthy and safe workplace. We grow and develop together with our employees, co-creating a beautiful and sustainable future.
Strengthen Information Security Management and Personal Information Protection
In response to the amendments to the Personal Information Protection Act and its implementation rules, MDS conducts ISO27001-ISMS Information Security Management and BS10012-PIMS training every year on a regular basis to comply with the requirements of the security and personal information protection procedures formulated by customers. We also adjust internal management measures based on the contents of new laws. By implementing various information security management measures and passing the certification of ISO27001-ISMS Information Security Management, we ensure that personal information is protected in compliance with related laws.